Providing quality services for young people
A wealth of knowledge exists which demonstrates a clear link between the quality of services provided to young people and the outcomes they achieve in their transition to adulthood.
NYA has developed two quality frameworks to support councils and voluntary organisations in their quest for quality services for young people.
There are two frameworks:
Better Outcomes for Young People – Quality Mark for Young People’s services. This is designed for a single service either in the statutory or voluntary sector.
Integrated Services for Young people – Quality Mark. This is designed for a council’s integrated services.
This suite of standards and the indicators within them are designed to be used as a self-assessment tool and as a way of gathering evidence that can be submitted for NYA’s national award (see below).
It is the only externally validated process that assesses all aspects of youth support – from universal to targeted and specialist services. The self-assessment tool helps you identify ways to improve quality. The standards were designed in consultation with a range of local authorities and are flexible enough to be applied to a variety of models for all aspects for youth support.
Quality mark national awards
If your organisation wants to attain the national award in either of the Quality Marks, please contact us.